Return & Refund Policy

Last Updated: February 2026

1. Return Eligibility Window

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a successful return, your item must meet the following criteria:

• The item must be in the same condition that you received it (unused, unworn, and unwashed).
• The item must be in its original packaging with all tags, labels, and protective seals intact.
• You must provide the original receipt or proof of purchase (order number).

2. Non-Returnable Items

To maintain hygiene and safety standards, the following items cannot be returned:

• Items marked as “Final Sale” or “Clearance” at the time of purchase.
• Gift cards.
• Items that show clear signs of use, damage not caused by our error, or missing parts for reasons not due to our error.

3. How to Initiate a Return

Follow these steps to ensure a smooth return process:

1. Contact Us: Email our support team at support@camdope.com with your order number and photos of the item.
2. Review: Our team will review your request within 1–2 business days.
3. Shipment: If approved, we will provide you with the return shipping address. Please use a trackable shipping service. We cannot guarantee that we will receive your returned item without a tracking number.

Return Address:

Camdope Returns Dept.
230 Garberia Dr, Davenport, FL 33837, United States

4. Damaged, Defective, or Wrong Items

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately. In these specific cases, Camdope will cover the return shipping costs and provide a full refund or a free replacement.

5. Return Shipping Fees & Restocking

• Customer Responsibility: For “change of mind” returns, the customer is responsible for paying the shipping costs for returning the item.
• Restocking Fee: We are proud to announce that we DO NOT charge any restocking fees for returned items.
• Original Shipping: Please note that original shipping fees ($6.99) are non-refundable.

6. Refund Processing Timeline

Once your return is received and inspected:

• Inspection Phase: 1–3 business days. We will notify you via email of the approval or rejection of your refund.
• Credit Phase: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
• Bank Processing: It typically takes 7–14 business days for the refund to reflect in your bank account, depending on your financial institution.

Contact Our Support Team

Company: Camdope

Phone: +1 863-558-2934

Email: support@camdope.com

Address: 230 Garberia Dr, Davenport, FL 33837, United States

Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)