Return & Refund Policy
This Return & Refund Policy explains the conditions, timelines, and procedures for returning
items and requesting refunds to ensure clarity and transparency for all customers.
1. Return Eligibility
We accept return requests for eligible items within 30 days from the delivery date.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition
- Original tags and packaging must be intact
- Proof of purchase (order number or receipt) is required
2. Non-Returnable Items
Certain items may not be eligible for return, including:
- Items marked as final sale
- Items showing signs of wear, damage, or alteration
- Items returned without original packaging or tags
3. Return Process
To initiate a return, please contact our customer support team with your order number
and reason for return. Approved returns must be shipped back following the instructions
provided by our support team.
4. Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to
an incorrect, damaged, or defective item sent by us.
Original shipping fees are non-refundable.
5. Refund Review & Processing
Once the returned item is received, it will be inspected to confirm eligibility.
Inspection typically takes 1–3 business days.
Approved refunds are issued to the original payment method used at checkout.
Refund processing time may take up to 7–14 business days,
depending on your payment provider.
6. Exchanges
Direct exchanges are not guaranteed. Customers may return eligible items for a refund
and place a new order for the desired product.
Customer Support
Company: Camdope
Address: 230 Garberia Dr, Davenport, FL 33837-4328, United States
Email: support@camdope.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)